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Online or high st agent? Sellers reveal their decision-making process [infographic]

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Google 'online vs high street estate agents' and you'll get nearly 5,000,000 pages debating one of the biggest decisions a vendor will make about the most valuable deal of their life. 

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Your Rightmove listing checklist

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It's kind of like tying your shoelaces.

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Free ebook & tools: Spring clean your estate agent website

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In the latest KeyAGENT ebook for estate agents, we’re providing one simple task a day for estate agents who want to give their website some TLC. Why?

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Branding through customer service: 16 direct quotes from the Feefo Property Debate

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 As we’ve blogged before, word of mouth recommendations are the holy grail for any estate agent. In yesterday’s #FeefoPropertyDebate, eMoov revealed that nearly a quarter of its monthly revenue comes from its ‘refer a friend’ scheme, which has no direct associated costs. “A customer-centric policy is incredibly cost-effective in comparison to other advertising mediums,” says eMoov’s James Lockett.

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Estate agents: how to get those coveted word-of-mouth recommendations

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A wise man said “there's only one thing in life worse than being talked about, and that's not being talked about”. And whilst we are fairly sure Oscar Wilde wasn’t an estate agent, the same holds true for you as well. A study this month reported in Estate Agent Today found that only 48% of respondents would recommend their agent to others. That's an opportunity missed: just one good word from a previous client can do wonders (and instructions, and commissions) for you. So here are a few tips to get those mouths talking and those recommendations rolling in.

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Estate agents: your website is crucial during the seller's decision process. Here's why.

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Last week, property valuation provider ValPal issued new research concerning consumers' perceptions of estate agents.  An analysis of 1,000 home movers showed that:  Over 75% gather their information online before deciding whether to call an estate agent More than 60% judge the quality of an agent's website when deciding who to sell their property with Only 11% consider face-to-face customer service from an estate agent as the most important part of the selling process But what else can the analysis tell us about buyers' and sellers' thought processes? 

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A 13 minute home staging hack for estate agents [Pics: before & after]

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Whether you plan to take some quick shots on your iPhone or you've hired a professional photographer with an eye for beautiful home presentation, home staging is a must.  Originating in the US, home staging has been commonplace for the UK market for a decade or more. Across the pond, big homes have big home staging budgets; but for our market, there are some hacks that will help you make the most out of your photography. 

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Matterport's view: Virtual Reality for the UK property market

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A revolution for the property industry, Virtual Reality is advanced yet accessible. The agents who are already using it in their listings are benefitting from:  403% more enquiries  95% more client calls 49% more qualified leads As our clients stepped into Virtual Reality for the first time, we caught up with James Morris-Manuel, EMEA Sales Director at Matterport, to lift the veil on VR and discuss experiencing smell through a headset and removing barriers to change.

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The estate agent's jargon-free guide to great property photography

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Whether or not you know your ISO from your aperture, you need the highest quality property photography to make your listings shine online. So regardless of whether you're taking your own photos or working with a professional photographer, consider this your quality checklist.

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iPhone vs. DSLR: what's the difference? [Before & after]

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When it comes to property listings, looks matter and beautiful online listings are paramount. Getting the best from your property photography is essential but as smartphone cameras improve, we ask: how does it stack up to a DSLR?

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